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Privacy Policy

  1. Normal priced items are exchangeable within 7 days from date of purchase with original receipt. For reasons of hygiene, we are unable to refund or exchange under garments and pierced earrings.
  2. Items under "promotions" is not allow for exchange/refund.
  3. Strictly NO exchange for promotional items after the relevant promotion period.
  4. Strictly NO exchange for discounted items.
  5. Exchange items must be in original condition(tag intact, unworn, unwashed and unaltered).
  6. If the size of item are not suitable with customer’s, exchange of item is allowed with other design. However, shipping fee of return and replacement will be borne by customer.
  7. Where the value of the item taken in exchange exceeds the value of the item returned, the customer shall pay for the excess; in other cases, the NO cash refund policy shall apply.
  8. If the products has been used or damaged by the customer, there will not be any refund or exchangeable.
  9. We will also not be responsible if your shipment is lost during the return transit.
  10. Once we have checked and confirm the goods/products, customer will received their Replaced Product within 5 working days after the confirmation.
  11. Exchange only available while stock last and cash refund is not available.
  12. We reserve the right to refuse any exchange.